Question 1

Q. I'd like to request a quote...

Accepted Answer

You can submit your request through our contact form. For telephone inquiries, please call 042-321-4831. For fax inquiries, please send to 042-325-4298.

Question 2

Q. I don't know the flow rate (or type of oil) of the equipment where I want to install the product...

Accepted Answer

Please check the standard and maximum flow rates in the product details before selecting the model. If you are unsure of the flow rate (or type of oil), we will deliver the product with the standard settings.

Question 3

Q. Model number not found...

Accepted Answer

We also have special specifications that are not listed on our website. Please contact us via the inquiry form or by phone. Products manufactured before 2015 may not have the letters W, L, or A at the end of their model numbers. For details on changes to product model numbers, please refer to this page.

Question 4

Q. What is the minimum order quantity?

Accepted Answer

We manufacture from a single unit. Please feel free to contact us.

Question 5

Q. What is the heat resistance temperature of the product?

Accepted Answer

Acrylic tube products have a maximum heat resistance of 80°C. However, the maximum heat resistance of acrylic tube flow switches is 60°C, and the maximum heat resistance of brass tube flow switches is 100°C. For other heat-resistant specifications (maximum 120°C for water, maximum 150°C for oil), please contact us.

Question 6

Q. Do you handle flow meters?

Accepted Answer

For the MKT, MKTV, MKCT, and MKCTV models, you can check the approximate flow rate by observing the positional relationship between the ball (or float) inside the transparent tube and the red line on the transparent tube. *The product does not have a flow rate indicator. Please refer to the flow rate curve table to check the flow rate value.

Question 7

Q. What is the usual delivery time?

Accepted Answer

For standard products (excluding special-purpose items), shipping is possible within approximately one week. Please contact us for details, as this may vary depending on the product characteristics and quantity.

Common Questions

Frequently asked questions from customers

Frequently asked questions and answers

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